Privacy Policy

Effective Date: May 20, 2025
Last Updated: May 20, 2025

This Privacy Policy (“Policy”) sets forth the manner in which Patsteve Nigeria (“Company,” “we,” “us,” or “our”) collects, uses, stores, discloses, and protects personal data provided by users (“you,” “your,” or “user”) in connection with the use of our website, products, and services. By accessing or using our services, you acknowledge that you have read, understood, and agreed to the terms of this Policy.

1. Introduction

Patsteve Nigeria is committed to safeguarding the privacy and protection of all personal information entrusted to us. We process personal data in accordance with the Nigerian Data Protection Regulation (NDPR) and other applicable data privacy laws.

2. Information We Collect

We collect and process various categories of information, which may include but are not limited to:

2.1 Personal Identifiable Information (PII)

  • Full name

  • Phone number

  • Email address

  • Residential or delivery address

  • Payment and billing information

2.2 Transactional Data

  • Order history

  • Cart contents

  • Shipping status

2.3 Technical and Usage Data

  • IP address

  • Browser type

  • Device identifiers

  • Operating system

  • Cookies and usage tracking technologies

3. Legal Basis for Data Processing

We rely on the following legal grounds for collecting and processing your personal data:

  • Consent: When you voluntarily provide information or agree to receive marketing.

  • Contractual Necessity: When processing is necessary to fulfill a purchase or service agreement.

  • Legal Obligation: To comply with regulatory or statutory duties.

  • Legitimate Interests: To improve our services and secure our platform.

4. How We Use Your Information

We use personal data for the following lawful purposes:

  • To fulfill and deliver your orders.

  • To provide customer service and resolve disputes.

  • To personalize user experience and improve our services.

  • To process transactions securely via third-party gateways.

  • To send transactional and marketing communications (where consent is given).

  • To comply with tax, accounting, and legal obligations.

5. Disclosure of Personal Information

We do not sell, rent, or trade your personal data. However, we may share your information in the following limited circumstances:

  • With third-party logistics and delivery partners to fulfill your order.

  • With payment processors to facilitate secure transactions.

  • With legal authorities when required by law, court order, or regulatory obligations.

  • With affiliates or service providers operating under confidentiality agreements.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purpose for which it was collected, including:

  • Completion of orders and delivery

  • Compliance with legal, regulatory, tax, and accounting obligations

  • Resolution of disputes and enforcement of our agreements

Upon expiration of the retention period, data is securely deleted or anonymized.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorised access, alteration, disclosure, or destruction. These include:

  • Secure Socket Layer (SSL) encryption

  • Access control mechanisms

  • Firewalls and intrusion detection systems

Despite these measures, no system is entirely immune to risk. You share your information at your own discretion.

8. Your Rights

You have the following rights regarding your personal data:

  • Right of Access – You may request a copy of the data we hold about you.

  • Right of Rectification – You may correct inaccurate or incomplete information.

  • Right to Erasure – You may request the deletion of your data under certain conditions.

  • Right to Object – You may object to processing based on legitimate interest or direct marketing.

  • Right to Data Portability – You may request your data in a structured, machine-readable format.

Requests should be sent to:
📧 Email: support@patstevenigeria.com
We may require identity verification before fulfilling such requests.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance site performance

  • Analyse user behaviour and traffic patterns

  • Store preferences for future visits

You may configure your browser to block or delete cookies, but some site features may become unavailable.

10. Third-Party Links

Our website may contain links to external websites or services. We are not responsible for the privacy practices of these third parties. We recommend reviewing their privacy policies individually.

11. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us for immediate removal.

12. Changes to this Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last Updated” date. We encourage users to review this Policy periodically for any changes.

13. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:

Patsteve Nigeria
BLOCK 13 SHOP 2, MILE 12 MARKET, Lagos, NG
📧 Email: support@patstevenigeria.com
📞 Phone: +2348064205024